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Your coaching, your results:

Your results are dependent on your actions. You enter coaching with the full understanding that you are wholly responsible for creating your own results.

Ingrid Marsh (T?A The CaterClub Ltd): Terms and Conditions

Any booking for a coaching session, workshop or series of sessions, made by you with us following your receipt of these terms and conditions will be deemed your acceptance of these terms and conditions. Coaching services are supplied by Ingrid Marsh (The CaterClub Ltd) whose registered address is 124 St Julians Farm Rd , London SE27 0RR, subject to the following express terms and conditions (“the Terms”). In these Terms, “we”/”us”/”our” means Ingrid Marsh, and “you”/”your”/”yours” means you, the client. The Terms shall not be varied in any way whatsoever unless agreed in advance in writing between the parties.

“Fee” means the sum payable by you to us for the Services”Services” means such coaching services (including but not limited to individual one-to-one sessions, group programmes, and telephone sessions) as requested by you”Session” means a coaching session.

1. Appointment

1.1 We agree to supply the Services to you and you agree to pay the Fee for the same subject to these Terms.

1.2 The exact date and time of our supply of the Services and of the amount of the Fee shall be agreed in advance between the parties and shall be notified to you by us either by telephone or by email.

1.3 No variation to these Terms shall be binding unless agreed in writing and signed by both parties.

2. Independent contractor status
Ingrid Marsh is engaged as an independent contractor. Nothing herein will be deemed or construed to create an employer-employee, joint venture, partnership, or agency relationship between Ingrid Marsh and you for any purpose whatsoever.

3. Our obligations

3.1 We shall endeavour to provide the Services in accordance with these Terms.
3.2 In the event that we cancel the Services or a Session, as applicable, for any reason, we shall offer you a new date for the Services or the Session and no additional Fee shall be payable by you. If such date is not reasonably acceptable to you we will refund the Fee in the event that you have already paid the same.

4. Your obligations

4.1 You shall: (i) co-operate with us as reasonably necessary in order to enable us to provide the Services; and (ii) notify us of if you have any special requirements relating to the Services prior to us providing the Services.

5. Payment

5.1 For private sessions and open programmes payment of the Fee by you to us shall be by paypal/stripe in advance of your first session/programme for that month to IngridMarsh@btinternt.com or by bank transfer. For corporate workshops fees will be due within 7 days of delivery.

5.2 Payment of all sums shall be made in pounds sterling (a) by cheque made payable to Ingrid Marsh (The CaterClub Ltd) or (b) by BACS or CHAPS.

5.3 You understand and agree that, in the event that if you fail to comply with this Clause 7, we reserve the right to:
(i) charge interest on any late payment in accordance with the Late Payment of Commercial Debts (Interest)
Act 1998, on the amount unpaid at the rate of 8% per annum above the Bank of England base rate from time to time, from (and including) the date on which payment was due until (and excluding) the date on which payment in full is made; and (ii) claim compensation for any reasonable debt recovery costs incurred by us from you should any action be undertaken to obtain settlement of the account.

6. Cancellation

6.1 In the event that you notify us that you wish to cancel or postpone the Services or the Session prior to the time of commencement of the same, you shall do so 72 hours or more in advance of the next scheduled Session. If you notify us less than 72 hours in advance of the next scheduled Session, and you have already paid for the same, the Fee is not refundable. 6.2 In the event that you notify us that you wish to cancel or postpone the Services or the Session, you acknowledge and agree that we cannot guarantee to reschedule the same for your preferred date and time.

7. Limitation of liability

7.1 We shall not be liable to you (excluding for personal injury or death, fraud, or wilful default) for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation
negligence, contract or otherwise) that may result in connection with the Services.
7.2 Subject to Clause 8.1, our liability to you shall at all times be limited to the amount paid, if any, by you for the Services.

8. Notices

All notices to be given under these Terms will be by telephone or in writing (which may include email).
Any notice given by telephone shall be deemed served immediately, and if by email shall be deemed served when despatched.

9. Force majeure

We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to the Services, if the delay or failure was due to any cause beyond our reasonable control.

10. Waiver

No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.

11. Severability

If any part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

12. Entire agreement

These Terms together with our booking confirmation constitute the entire agreement between the parties and shall exclude of any other agreement, or understanding of any kind, whether oral or written, relating to the Services.

13. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts.


The information contained on this website, and in my videos, including all materials, is not to be understood as medical or psychological advice. By reading this website or trying any of the personal growth strategies found here, no professional relationship is inferred. Clients and visitors to this website must take complete responsibility for the use of any of the creative tools and content that is offered.

Ingrid Marsh works as a Communications Coach through the use of NLP (Neuro-Liguistic Programming) and is not a Psychologist, Psychotherapist, Physician, or any other Licensed Health Care Provider. The tools found on this site are not intended to diagnose or treat any illness and are complementary in nature. Ingrid Marsh strongly advises that you seek the necessary and appropriate professional advice before making any health decision. By viewing this website or experimenting with NLP or any related self-care methods, you agree to fully release, indemnify, and hold harmless Ingrid Marsh and her contributors and/or there estate from any legal claims. In other words, just as you would before embarking on any other personal discipline such as T’ai Chi, Martial Arts or Yoga, you agree to take complete responsibility for your use of these tools and techniques and for your emotional and physical well-being in every way possible.

Although NLP appear to have promising mental, spiritual, and physical benefits, they have yet to be fully researched by the Western academic, medical, and psychological communities and therefore, are still considered experimental. The methods are self-regulated and still considered “Alternative” or “Complementary” to the healing arts that are licensed in the United Kingdom, United States, Canada and many other countries throughout the world.

Always continue to consult with your Medical Doctor or Physician regarding the management of your health problem or condition if you are on the journey to regaining inner peace and wellness.
Under NO circumstances must you cease taking prescribed medication without your Medical Advisors approval. Ingrid Marsh is not a licensed Medical Doctor but is a qualified NLP Practitioner who works with the highest intention for all her clients.

© Ingrid Marsh Coaching 2015-2016

Last Updated: May 18, 2016

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